Return & Refund Policy
Our Return & Refund Policy
At Sweetopiaa, we take immense pride in creating desserts that not only taste exceptional but also bring joy to your special moments. Each creation is crafted with care, using the finest ingredients, to ensure your complete satisfaction.
As our products are perishable and made-to-order, we maintain a strict No Return/No Exchange policy. However, we are fully committed to addressing any concerns regarding quality or damage promptly and fairly. Please review our complete policy below.
Return Policy And Cancellation
We have a No Return/No Exchange policy as all items are perishable and made to order for you.
To raise a concern, you can contact us at Informsweetopiaa@gmail.com or WhatsApp on +91
Order Cancellation
In case of an order placed by mistake, it can be cancelled up to 36 hours before delivery. It can take 5-7 Business Days for the Amount to reflect in your account.
Damages And Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
CONTACT US
Better yet, see us in person!
We love our customers, so feel free to visit during our business hours- 10:00 am- 6:00 pm.
(Sundays closed)
Get in Touch
Sweetopiaa
Sector 46- Sweetopiaa, B-234, Gulmohar Avenue, sector-46, Noida, Gautam Buddha nagar, Uttar Pradesh-201303