Terms & Conditions
Terms of Service
Welcome to Sweetopiaa. By accessing our website, placing orders, or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
These terms constitute a legally binding agreement between you and Sweetopiaa regarding your use of our website and services. If you do not agree with any part of these terms, you may not use our website or services.
Website Use
By using the Sweetopiaa website, you agree to the following:
- You will not use our website for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction, including copyright and trademark laws
- You will not upload or transmit viruses or any code of a destructive nature
- You will not attempt to modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the website
- We reserve the right to refuse service to anyone for any reason at any time
Account Information
When you create an account or place an order with us:
- You agree to provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account and password
- You accept responsibility for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account or any other breach of security
Products and Orders
Regarding our products and the ordering process:
- All products are subject to availability
- Prices are subject to change without notice
- We reserve the right to discontinue any product at any time
- We do not guarantee that the quality of any products, services, information, or other material purchased or obtained from us will meet your expectations
- Custom orders require specific lead times as outlined in our Shipping Policy
- Orders may be cancelled as per our Return and Refund Policy
- We reserve the right to refuse any order placed with us
Payment Terms
For all orders and payments:
- Payment must be received in full before order processing begins
- For custom orders, a non-refundable deposit may be required
- We accept various payment methods as indicated at checkout
- All payments are processed through secure payment gateways
- You represent and warrant that you have the legal right to use any payment method you provide
Content and Intellectual Property
All content on the Sweetopiaa website, including text, graphics, logos, images, and software, is the property of Sweetopiaa or its content suppliers and is protected by copyright and trademark laws.
You may not:
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission
- Use any trademarks, service marks, or logos displayed on the website without our written permission
- Remove any copyright, trademark, or other proprietary notices from any content on the website
Limitation of Liability
Sweetopiaa and its affiliates shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services
- Any loss or damage arising from unauthorized access to or use of your personal information
- Any issues related to allergies, food sensitivities, or dietary restrictions if not clearly communicated during the ordering process
- Damages or issues caused by factors outside our control, including but not limited to weather conditions, traffic, or third-party delivery services
Our liability is limited to the amount paid by you for the specific product or service in question.
Indemnification
You agree to indemnify, defend, and hold harmless Sweetopiaa, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use of our website or services
- Your violation of these Terms and Conditions
- Your violation of any rights of a third party
- Your conduct in connection with the website or services
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Changes to Terms
We reserve the right to modify or replace these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms and Conditions.
It is your responsibility to review these Terms and Conditions periodically for changes. If you do not agree with any of the changes, you should stop using our website and services.
CONTACT US
Better yet, see us in person!
We love our customers, so feel free to visit during our business hours- 10:00 am- 6:00 pm.
(Sundays closed)
Get in Touch
Sweetopiaa
Sector 46- Sweetopiaa, B-234, Gulmohar Avenue, sector-46, Noida, Gautam Buddha nagar, Uttar Pradesh-201303